Paisabazaar Implements AC/DC-Based HR Module ‘PACE’ to Drive Career Growth for Sales Advisors

• PACE
  Program
  aims
  to
  remove
  bias,
  foster
  meritocracy
  and
  empower
  employees
  from
  diverse
  backgrounds

• Over
  3000
  employees
  are
  expected
  to
  benefit
  from
  PACE
  programme

In
line
with
its
commitment
to
nurture
talent
and
foster
a
culture
of
meritocracy,

Paisabazaar,
India’s
leading
consumer
credit
marketplace,
has
launched
the
Propelling
Advisors
Towards
Career
Excellence
(PACE)
program.
Built
on
the
robust
Assessment
Centre/Development
Centre
(AC/DC)
HR
model,
the
initiative
is
designed
to
accelerate
the
professional
growth
of
Sales
Advisors
and
provide
a
structured
pathway
to
leadership
roles.

The
AC/DC
model
combines
rigorous
evaluation
with
targeted
development
for
the
career
progression
of
employees.
Assessment
Centres
involve
systematic
evaluations
through
structured
simulations
and
exercises
to
measure
employees’
skills,
competencies,
and
potential.
Development
Centres
build
on
these
insights,
delivering
customised
training
programs
that
empower
employees
to
enhance
their
capabilities
and
prepare
for
higher
responsibilities.

PACE
Program
is
tailored
specifically
for
Paisabazaar’s
Sales
Advisors,
with
a
focus
on
roles
ranging
from
Subject
Matter
Experts
(SMEs)
to
Team
Leaders
(TLs).
It
aims
to
remove
bias
in
the
system
and
is
purely
based
on
meritocracy.
This
will
also
help
retain
and
increase
the
vintage
of
employees,
which
remains
critical
for
the
business
in
terms
of
higher
productivity.

Commenting
on
the
initiative,

Dhiraj
Kalra,
CHRO
&
Head
–
Customer
Service
and
Training
at
Paisabazaar,
said,
“This
is
more
than
a
professional
development
strategy
for
us,
it
is
a
testament
to
our
belief
in
the
potential
of
our
workforce.
This
initiative
empowers
our
Sales
Advisors
by
providing
them
with
a
clear
and
structured
career
progression
path.
By
equipping
our
employees
with
the
skills
and
support
they
need
to
thrive,
we
aim
to
build
a
culture
of
excellence
that
benefits
individuals
and
the
organization
as
a
whole.”

PACE
employs
a
transparent,
metrics-based
framework
to
address
growth
barriers,
reduce
attrition,
and
build
a
robust
talent
pipeline.
By
offering
equal
opportunities
for
professional
advancement,
the
program
seeks
to
empower
employees
from
varied
socio-economic
backgrounds.
Over
3000
employees
are
expected
to
benefit
from
the
PACE
initiative
at
Paisabazaar.

Under
this
program,
employees
will
undergo
a
comprehensive
six-month
training
regimen
structured
in
quarterly
batches.
The
eligibility
criteria
for
selection
into
the
Assessment
Centre
is
based
on
vintage
and
consistent
performance.
The
Development
Centre
component
then
provides
targeted
training
based
on
the
assessment
outcomes,
focusing
on
areas
such
as
interpersonal
skills,
conflict
resolution,
stress
management,
leadership,
technical
proficiency,
and
decision-making
abilities.

This
initiative
underscores
Paisabazaar’s
dedication
to
fostering
employee
growth
through
structured
and
innovative
frameworks.
By
leveraging
the
AC/DC
model,
the
organisation
aims
to
empower
its
workforce,
cultivate
talent,
and
drive
excellence
across
all
levels.

About
Paisabazaar

• Paisabazaar
  is
  India’s
  largest
  marketplace
  for
  consumer
  credit
  and
  free
  credit
  score
  platform.
  It
  is
  part
  of
  the
  PB
  Fintech
  Group
  (listed
  on
  Indian
  stock
  exchanges
  since
  2021)

• Over
  the
  last
  decade,
  Paisabazaar
  has
  earned
  the
  trust
  and
  goodwill
  of
  over
  45
  million
  consumers
  from
  823
  cities
  and
  towns
  across
  India.

• Every
  month,
  the
  platform
  receives
  over
  20
  lakh
  enquiries
  from
  more
  than
  1000
  cities.

• Paisabazaar
  over
  the
  years
  has
  built
  deep
  partnerships
  within
  the
  lending
  ecosystem,
  partnering
  with
  60+
  Banks,
  NBFCs,
  NBFC
  fintechs,
  to
  offer
  wide
  choice

• Paisabazaar
  has
  been
  running
  India’s
  largest
  credit
  awareness
  initiative,
  by
  offering
  consumers
  their
  credit
  score
  from
  the
  credit
  bureaus
  for
  free

• Paisabazaar’s
  co-created
  strategy
  helps
  meet
  consumer
  need
  gaps,
  through
  a
  robust
  array
  of
  exclusive,
  first-in-market
  and
  best-in-class
  digital
  products,
  built
  with
  partner
  Banks
  and
  NBFCs

• Paisabazaar
  is
  also
  an
  ISO
  (27001:
  2013)
  certified
  organization
  with
  industry-best
  controls,
  to
  safeguard
  the
  best
  interest
  of
  consumers.
  We
  are
  also
  a
  PCI
  DSS
  certified
  organization